KPI Scorecards
Portfolio-level KPI tracking with practice-level drill-down
Capture Rate
65.2%
+2.4pp
ProgressTarget: 65%
Best: VEO 72%Needs Attn: ECH 58%
Avg Ticket
$298
+$13
ProgressTarget: $285
Best: SVEP $324Needs Attn: EKO $268
Frames per Customer
1.12
+0.03
ProgressTarget: 1.15
Best: VEO 1.18Needs Attn: ECH 1.04
Warranty Attach %
38.2%
+1.8pp
ProgressTarget: 40%
Best: AEC 44%Needs Attn: LAEC 32%
AR Coating Conv %
66.5%
+2.1pp
ProgressTarget: 65%
Best: SVEP 71%Needs Attn: EKO 59%
Blue Light Conv %
50.0%
+3.2pp
ProgressTarget: 45%
Best: VEO 56%Needs Attn: ECH 42%
Lens Upgrade %
48.3%
+1.5pp
ProgressTarget: 50%
Best: VEO 54%Needs Attn: EKO 41%
Days in AR
35.3
-1.2 days
ProgressTarget: <35
Best: VEO 28Needs Attn: ECH 42
Collection Rate
92.8%
+1.1pp
ProgressTarget: 93%
Best: VEO 96%Needs Attn: ECH 89%
Visits/Day Avg
17.8
+0.6
ProgressTarget: 18
Best: SVEP 21.0Needs Attn: ECH 13.7
Insurance vs Cash Split
72% / 28%
Redo/Remake Rate
3.2%
-0.4pp
ProgressTarget: <4%
Best: VEO 2.1%Needs Attn: AEC 4.8%
Practice KPI Comparison
| Practice | Capture Rate | Days in AR | Collection Rate | Monthly Revenue | Patients |
|---|---|---|---|---|---|
| AEC | 67% | 34 | 94% | $188K | 620 |
| VEO | 72% | 28 | 96% | $215K | 710 |
| ECH | 58% | 42 | 89% | $142K | 480 |
| LAEC | 63% | 38 | 91% | $268K | 890 |
| SVEP | 70% | 31 | 95% | $312K | 1,050 |
| EKO | 61% | 39 | 90% | $156K | 520 |